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Compliments and complaints about CARA's service

Compliments and complaints

 

CARA welcomes feedback, both positive and negative on any aspect of its services.   Feedback is regarded as a useful tool to enable us to review and improve the services we provide.

 

If you would like to feedback on any aspect of our service, please contact info@caraessex.org.uk.

 

You can find our Complaints Policy here.

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ACCESSING OUR SERVICES

 

Use our online self-referral form

 

Leave us a message on our 24 hour answerphone

 

01206 769795

 

Contact our Essex-wide team of First Contact Navigators

 

03000 037777

PROFESSIONALS

 

GPs, social workers, mental health workers or other professionals can refer clients for counselling

through our online referral form.